Pixora Marketing GmbH provides services exclusively on the basis of the following General Terms and Conditions (GTC).
All prices are exclusive of value-added tax. Price changes are subject to change at any time. Insurance for rented equipment is not included in the price. Insurance is the responsibility of the renter.
The invoice must be paid without deductions within 30 days of the invoice date. After the payment deadline expires, default interest of 5% is due. Additionally, an administrative fee of CHF 50 will be charged per reminder. Pixora Marketing GmbH reserves the right to assign outstanding claims to a collection agency or to commission a collection agency to collect the claim. Any additional costs incurred will be passed on to the customer. Pixora Marketing GmbH reserves the right to request a deposit/advance payment for larger orders and/or to conduct a credit check.
In the event of a customer cancellation between definitive booking (which can be made by phone or in writing) and 60 days before the event, the customer may withdraw from the contract by paying a compensation fee of CHF 200 (administrative expenses, consultation, etc.). Any costs already incurred at this time (material orders, graphic work, etc.) will be charged 100%. An hourly rate of CHF 100 per hour (for graphic work CHF 160 per hour) will be applied.
Cancellations made later will be handled as follows:
- 59 to 30 days before the event: 30% of the total amount
- 29 to 14 days before the event: 50% of the total amount
- Less than 14 days before the event: 75% of the total amount
Pixora Marketing GmbH is only liable for damages of any kind if intent and gross negligence can be proven. If the customer notices defects/malfunctions, they are obligated to report them immediately. Defects/malfunctions reported afterward will not be accepted.
The equipment will be tested and checked by Pixora Marketing GmbH after return. Any defects that do not occur through normal use will be charged to the customer.
Pixora Marketing GmbH ensures that the provided equipment is operational for at least 80% of the agreed usage time.
If, due to gross negligence by Pixora Marketing GmbH, a failure occurs during the rental period, as a result of which the services cannot be provided as agreed, the customer will be granted a proportional reduction of the total amount.
The customer accepts that the necessary personal data will be stored on data carriers for processing the order. By accepting the offer or placing the order, they consent to the collection, processing, and use of their personal data. The customer has the right to delete the data or withdraw consent at any time, provided that the agreed services have been completed.
All photos/videos/GIFs created will be made available to the customer in electronic form after the event (if desired). The customer is responsible for the data protection-compliant backup of this data. After 6 (six) months, Pixora Marketing GmbH reserves the right to delete all data.
For all files (image, sound, etc.) transferred to Pixora Marketing GmbH, it is the customer’s responsibility to ensure they have all usage rights necessary for conducting the event.
Pixora Marketing GmbH is considered the creator of all recordings made during the rental. These are protected by copyright. The customer is granted a right of use to publish the recordings. The transfer of the right of use requires the consent of Pixora Marketing GmbH. Pixora Marketing GmbH may require to be named as the creator of the recordings. In this case, the note “©Pixora.ch” must be placed under the photos.
Pixora Marketing GmbH is entitled to list the contractual partner as a reference customer (including company logo) after the event and to use it for advertising purposes.
If certain provisions of these general terms and conditions become invalid, all other contractual conditions remain valid.
Swiss law applies in principle. The court in Zurich has jurisdiction for lawsuits. If the customer has their residence abroad, Zurich is also the place of jurisdiction.
Zurich, March 2022
